Leasing: (904) 747-8980
Mon-Fri 8:30am - 5:00pm
Sat 9:00am - 5:00pm
Sun Closed
Property Management: (904) 755-7777
Maintenance: (904) 416-1600
Maintenance Requests Serviced by Phone
Mon-Fri 8:30am - 5:00pm
Sat 9:00am - 5:00pm
Sun Closed
Property Management: (904) 755-7777
Maintenance: (904) 416-1600
Maintenance Requests Serviced by Phone
Property Management: (904) 755-7777
Maintenance: (904) 416-1600
Maintenance Requests Serviced by Phone
Maintenance: (904) 416-1600
Maintenance Requests Serviced by Phone
FAQs
Where is your office located?
A: We’re located on Philips Highway, 1 mile south of JTB/202 West and across from Duval Asphalt in the Treetops Complex. Our office address is 7563 Philips Highway Suite 208 Jacksonville, FL 32256
What are your hours of operation?
A: We’re here to serve you Monday – Friday from 8:30am – 5:00pm. If you’re looking for a home to rent only, we have licensed real estate agents in the office on Saturdays from 9:00am – 5:00pm. We’re closed on Sundays.
What is the office phone number?
A: The main office line for potential residents who would like to reach our leasing team is 904-737-0035. For existing residents who would like to speak with our maintenance team, the phone number is 904-416-1600.
Whom do I make my payment out to?
A: JWB Rental Homes
What are my rent payment options?
A: We accept online payments through our portal. Through our online portal, you can use your checking account, credit card, or “RentMoney” payments. Call us for more information at 904-737-0035. WE DO NOT ACCEPT PERSONAL CHECKS, BILL PAY, OR CASH.
Is there an option to purchase the home that I rent?
A: At this time, we do not offer rent-to-own opportunities.
Whom do I call if I have maintenance issues?
A: We have a maintenance staff to quickly respond to any maintenance issues that may arise. The number to call to reach our maintenance team is 904-416-1600.
What is the security deposit on your homes?
A: The security deposit is equal to the 1st month’s rent.
Do you run my credit?
A: Yes, we perform a background and credit check on each adult who will be staying in one of our homes. If you have questions about our application or qualification policies, please contact our Leasing team at 904-737-0035. There is a non-refundable fee to apply.
Why should I choose JWB Rental Homes?
A: We pride ourselves on providing the best service to our Residents. Our homes meet the highest quality standards. We believe our team makes the difference, and that is the reason our Residents continue to rave about their leasing experiences!
Do you accept pets?
A: Many of our homes are pet friendly, but policies do vary per property. Generally, we do not accept aggressive dog breeds. Please contact our leasing team at 904-737-0035 to discuss the best fits for you and your fur family.
What are your typical lease terms?
A: We are looking for long-term residents to join the JWB family. We sign leases ranging from 24-36 months, and our average resident stay is several years.
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