A: We’re located on Philips Highway, 1 mile south of JTB/202 West and across from Duval Asphalt in the Treetops Complex. Our office address is 7563 Philips Highway Suite 208 Jacksonville, FL 32256
A: We’re here to serve you Monday – Friday from 8:30am – 5:00pm. If you’re looking for a home to rent only, we have licensed real estate agents in the office on Saturdays from 9:00am – 5:00pm. We’re closed on Sundays.
A: The main office line for potential residents who would like to reach our leasing team is
904-737-0035. For existing residents who would like to speak with our maintenance team, the phone number is
904-416-1600.
A: We accept online payments through our portal. Through our online portal, you can use your checking account, credit card, or “RentMoney” payments. Call us for more information at
904-737-0035. WE DO NOT ACCEPT PERSONAL CHECKS, BILL PAY, OR CASH.
A: At this time, we do not offer rent-to-own opportunities.
A: We have a maintenance staff to quickly respond to any maintenance issues that may arise. The number to call to reach our maintenance team is
904-416-1600.
A: The security deposit is equal to the 1st month’s rent.
A: Yes, we perform a background and credit check on each adult who will be staying in one of our homes. If you have questions about our application or qualification policies, please contact our Leasing team at
904-737-0035. There is a non-refundable fee to apply.
A: We pride ourselves on providing the best service to our Residents. Our homes meet the highest quality standards. We believe our team makes the difference, and that is the reason our Residents continue to rave about their leasing experiences!
A: Many of our homes are pet friendly, but policies do vary per property. Generally, we do not accept aggressive dog breeds. Please contact our leasing team at
904-737-0035 to discuss the best fits for you and your fur family.
A: We are looking for long-term residents to join the JWB family. We sign leases ranging from 24-36 months, and our average resident stay is several years.
